Terms of Service
Welcome to Olavita! These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our website, you agree to these Terms. Please read them carefully.
1. General Terms
1.1 Eligibility
By using this website, you confirm that you are at least 18 years old or have reached the age of majority in your jurisdiction. If you are under 18, you may only use our website under the supervision of a parent or guardian. You also represent that you have the legal authority to enter into these Terms and to use the website under all applicable laws and regulations.
1.2 Changes to Terms
We may update these Terms from time to time at our sole discretion. Any changes will be posted on this page, and your continued use of the website after changes have been posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.
1.3 Account Registration
To purchase products from our website, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update it as needed. You are responsible for maintaining the confidentiality of your account login details and for all activities that occur under your account. We reserve the right to suspend or terminate your account if we suspect unauthorized use.
2. Products and Services
2.1 Product Descriptions
We strive for accuracy in all product descriptions, images, and prices. However, please note that product colors may appear differently depending on your screen settings and device.
2.2 Pricing – Payment Policy
All prices are listed in U.S. dollars and are subject to applicable taxes and shipping fees. We reserve the right to change prices at any time without prior notice. If a pricing error occurs, we reserve the right to cancel orders for products priced incorrectly, even after the order is confirmed. If your payment has been processed, a refund will be issued.
2.3 Orders
We reserve the right to accept or decline any order at our discretion. An order confirmation email will be sent upon receipt, but does not constitute acceptance. Acceptance occurs once your order is processed and shipped. We may also limit quantities per person, per household, or per order.
2.4 Shipping and Delivery – Shipping Policy
We ship to locations within the United States. Delivery times vary based on your location and selected shipping method. We are not responsible for delays caused by carriers, weather, or other uncontrollable factors. Shipping fees are non-refundable, and any customs duties or taxes are the responsibility of the recipient. Please review our full Shipping Policy.
2.5 Returns
Your satisfaction matters to us. If you're not satisfied, you may return your item within 30 days of receipt for an exchange, provided it is unused, unopened, and in its original packaging. To initiate a return, contact our customer service team at 8164 Sedge Grass Road, Noblesville, Indiana 46060, United States for an RMA (Return Merchandise Authorization) number. Return shipping is the responsibility of the customer unless the return is due to our error. See our Return Policy for full details.
2.6 Promotions and Discounts
Promotions, discounts, and coupon codes are subject to their own terms and may not be applied retroactively. Only one promotion may be used per order unless otherwise stated. We reserve the right to cancel or modify promotions at any time.
3. Intellectual Property
3.1 Ownership
All content on this site, including text, graphics, logos, images, and software, is the property of Olavita or its licensors and is protected under U.S. and international intellectual property laws. Unauthorized reproduction, distribution, or exploitation is prohibited.
3.2 Trademarks
"Olavita", our logo, and related names, designs, and slogans are trademarks of Olavita. Unauthorized use may constitute trademark infringement. All other trademarks belong to their respective owners.
3.3 User-Generated Content
By submitting content (reviews, comments, images) to our site, you grant us a perpetual, royalty-free, non-exclusive, and fully sublicensable license to use, display, reproduce, and distribute your content in any media. You must have the legal rights to the content you submit and ensure it complies with all applicable laws.
4. Privacy – Privacy Policy
We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect, use, and disclose personal information. By using our site, you agree to the practices described therein.
5. User Conduct
5.1 Prohibited Activities
You agree not to:
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Violate any applicable U.S. law
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Transmit malware or harmful code
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Attempt unauthorized access to the site or user accounts
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Use automated tools to access the website without written permission
5.2 Content Guidelines
You may not post content that:
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Is abusive, defamatory, or offensive
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Violates third-party rights
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Is false or misleading
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Impersonates another person or entity
6. Disclaimers and Limitations of Liability
6.1 Disclaimer of Warranties
Our website and services are provided “as is” and “as available,” without any warranties, express or implied, including merchantability or fitness for a particular purpose.
6.2 Limitation of Liability
To the maximum extent allowed by law, Olavita, its affiliates, and team members are not liable for any indirect, incidental, or consequential damages. Our total liability will not exceed the amount paid by you for the product or service in question.
7. Governing Law
These Terms are governed by the laws of the United States. You agree that any disputes will be resolved in U.S. federal courts, and you consent to their jurisdiction.
8. Miscellaneous
8.1 Severability
If any provision is found to be unenforceable, the remainder of the Terms will still apply.
8.2 Entire Agreement
These Terms, along with our Privacy Policy and any posted policies, form the complete agreement between you and Olavita, replacing all prior agreements.
8.3 Waiver
Our failure to enforce any right does not waive our right to enforce it later.
8.4 Contact Information
For any questions regarding these Terms or our products, please contact us at info@olavitastore.com
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